Applied Concepts Insights

By Insights Team On May 10, 2020

Live Chat Playbook

Live chat on websites is very much en vogue right now — and for good reason. In the age of convenience, where information is...

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By Insights Team On May 3, 2020

One of the biggest challenges faced by salespeople is getting on the radar of a prospect. The biggest challenge is likely ...

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By Jose Morales On April 27, 2020

Sending customers a video tour of the vehicle that they are interested in is a great tool to have in your toolkit. It does not...

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By Mike Knowlen On April 27, 2020

Making outbound calls is a tough gig. On a good day, you may speak with 10% of prospects that you call, most of whom scurry...

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By Jose Morales On April 4, 2020

Applied Concepts is dedicated to helping you through this ever changing landscape, that is why we are currently offering our...

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By Jose Morales On April 1, 2020

The world looks a lot different than it did just a few weeks ago. We hope for and expect this crisis to be temporary. In...

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By Phil Stevens On April 1, 2020

In this time of uncertainty, approach each conversation with empathy. The goal of a conversation during...

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