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Topic: Service

COVID-19 Advanced Topics Sales Service Playbooks & Guides

Live Chat Playbook
By Insights Team on May 10, 2020

Live chat on websites is very much en vogue right now — and for good reason. In the age of convenience, where information is available 24/7 and you can get almost anything on-demand,...

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COVID-19 Advanced Topics Sales Service Playbooks & Guides

Text Message Selling Playbook
By Insights Team on May 3, 2020

One of the biggest challenges faced by salespeople is getting on the radar of a prospect. The biggest challenge is likely staying on their radar. Fortunately, in an age where the average...

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Foundational Topics Sales Service

Phone Skills 101 - Going from Good to Great
By Josh Wheaton on April 4, 2020

The average consumer will have completed around 14 hours of online research and have a vehicle in mind by the time they call your dealership. Even if the consumer ends up buying...

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