Customer demand for live chat is growing everyday, and Applied Concepts is committed to helping you navigate this reality. There's a bit more to it than meets the eye. Below are our top...
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Customer demand for live chat is growing everyday, and Applied Concepts is committed to helping you navigate this reality. There's a bit more to it than meets the eye. Below are our top...
Continue Reading
Advanced Topics Sales Playbooks & Guides
It’s an age-old question: Are great salespeople born or made? It helps to have a bit of charisma and a healthy dose of a rise-and-grind mentality, but what sets a great salesperson apart...
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Modern auto retailing is inherently a multi-step process that requires 6+ interactions, including those that are purely digital, before a purchase is made. It's also inherently a...
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Foundational Topics Sales Service
You've probably heard it time and time again: how you sell cars is changing. Today, buyers expect a different experience than what your parents and grandparents expected. Changing...
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Foundational Topics Sales Service
Have you given any thought to your sales methodology? It may seem like an esoteric concept that over complicates things. But spending some time thinking about the various sales methods...
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We do a lot of mystery shopping at Applied Concepts, and one of the biggest areas of opportunity we find is improving a dealership's sales process. In particular, dealers fail to realize...
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