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Jose Morales

COVID-19 Advanced Topics Sales Playbooks & Guides

Playbook for Vehicle Video Tours
By Jose Morales on April 27, 2020

Sending customers a video tour of the vehicle that they are interested in is a great tool to have in your toolkit. It does not need to be complicated, nor do you need fancy equipment. A...

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COVID-19

[Videos] COVID-19 Crisis - Complete Series of Best Practices
By Jose Morales on April 4, 2020

Applied Concepts is dedicated to helping you through this ever changing landscape, that is why we are currently offering our COVID specific scripts and coaching to help your employees...

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COVID-19 Foundational Topics

[Video] COVID-19 Crisis - Best Practices for Dealerships
By Jose Morales on April 1, 2020

The world looks a lot different than it did just a few weeks ago. We hope for and expect this crisis to be temporary. In the mean time, let us help you understand and optimize the...

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