Foundational Topics Sales Service
The average consumer will have completed around 14 hours of online research and have a vehicle in mind by the time they call your dealership. Even if the consumer ends up buying...
Continue ReadingFoundational Topics Sales Service
The average consumer will have completed around 14 hours of online research and have a vehicle in mind by the time they call your dealership. Even if the consumer ends up buying...
Continue ReadingAdjust Your Mentality In this time of uncertainty, approach each conversation with empathy. The goal of a conversation during the COVID-19 crisis is inform and build relationships rather...
Continue ReadingSince 1983, Applied Concepts has been empowering dealerships and their staff to more effectively use the phones as a sales channel by providing training, data, accountability, and expert insights to drive lead conversion and sales.