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Topic: Advanced Topics

Advanced Topics Sales

Top 3 Tips for Car Dealership Live Chat
By Insights Team on January 4, 2021

Customer demand for live chat is growing everyday, and Applied Concepts is committed to helping you navigate this reality. There's a bit more to it than meets the eye. Below are our top...

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Advanced Topics Sales Playbooks & Guides

The Ultimate Guide to Auto Sales
By Insights Team on November 15, 2020

It’s an age-old question: Are great salespeople born or made? It helps to have a bit of charisma and a healthy dose of a rise-and-grind mentality, but what sets a great salesperson apart...

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Advanced Topics Sales

Seamless Process to Increase Car Sales
By Insights Team on November 15, 2020

We do a lot of mystery shopping at Applied Concepts, and one of the biggest areas of opportunity we find is improving a dealership's sales process. In particular, dealers fail to realize...

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Advanced Topics Research & Data Sales Service

Effective Interactions in Car Sales
By Insights Team on November 15, 2020

In the hallowed halls of Applied Concepts, we often discuss a question that is central to helping our dealers sell more cars: what makes a customer interaction good or bad? If you ask...

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COVID-19 Advanced Topics Sales Playbooks & Guides

Email Selling Playbook
By Insights Team on June 16, 2020

In the age of texting and chat apps, where does a good ole fashioned email fit into the communication mix? The answer is — everywhere! Done right, email can be a great tool to bolster...

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COVID-19 Advanced Topics Sales Service Playbooks & Guides

Live Chat Playbook
By Insights Team on May 10, 2020

Live chat on websites is very much en vogue right now — and for good reason. In the age of convenience, where information is available 24/7 and you can get almost anything on-demand,...

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