Insights & Resources

Since 1983, Applied Concepts has been empowering dealerships and their staff to more effectively use the phones as a sales channel by providing training, data, accountability, and expert insights to drive lead conversion and sales.

Live Chat Playbook
By Insights Team On May 10, 2020

Live Chat Playbook

Live chat on websites is very much en vogue right now — and for good reason. In the age of convenience, where information is...


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Tags: COVID-19, Advanced Topics, Sales,

Playbook for Car Video Tours
By Jose Morales On April 27, 2020

Playbook for Car Video Tours

Sending customers a video tour of the vehicle that they are interested in is a great tool to have in your toolkit. It does not...


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Tags: COVID-19, Advanced Topics, Sales,

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